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Friday, August 06, 2004

SPAM Statistics Reveal Newest Threats to Enterprise

Email Statistics Reveal Newest Threats to Enterprise
New analysis from Frontbridge Technologies reveals how the increase in spam is not only clogging enterprise messaging infrastructures, but also causing additional employee disruption resulting in higher costs. Among the statistics:

Global spam volumes have reached 85 percent, the highest percentage recorded in 2004.

False positives, emails incorrectly identified as spam by filtering devices or services, are posing an even greater threat than spam. When a spam filter cannot be trusted to weed out illegitimate from legitimate mail, the user has no recourse but to check quarantine folders, when possible, for business critical email, effectively forcing them to manage two distinct mailboxes. In instances where no quarantine folder is accessible, essential emails can be lost forever, potentially causing significant revenue loss if the email contains potential sales inquiries or requests for information.

Spam continues to take a toll on enterprise productivity with up to 90 minutes a day lost dealing with spam, according to a report published by Nucleus Research. 2004's peak levels show that attempts to legislate spam away are proving ineffective.
:
http://www.crmindustry.com/

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